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Welcome to CartMC - Earth SMP
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Terms and Conditions

Updated on date: July 24, 2025

By accessing or using CartMC, you agree to comply with these Terms of Service, our website rules, and all applicable laws and regulations. If you do not agree, you are prohibited from using our services.


1. User Conduct and Site Rules

You agree to adhere to all CartMC site rules and interact respectfully within our community across all platforms: the website, Discord server, and Minecraft server.

Violations of these rules may result in penalties, including, but not limited to:

  • Warnings

  • Temporary or permanent forum mutes

  • Temporary or permanent bans from any or all CartMC platforms

The severity of the action will depend on the nature of the violation. Alternative accounts ("alts") are strictly prohibited if your main account is banned. This applies across all CartMC platforms.


2. Moderation and Account Termination

The CartMC administration team reserves the right to:

  • Terminate your account at any time, for any reason.

  • Remove any content you have posted on our platforms.

  • Collect and record your IP address and any other data you provide for the purpose of moderation, spam prevention, and ensuring community safety.


3. Terms and Rule Changes

We reserve the right to update or modify these Terms of Service and site rules at any time without prior notice. While we may attempt to notify users of significant changes, it is your responsibility to periodically review these Terms and Rules.


4. Store Purchases and Products

Our store offers the following digital products:

  • Coins:
    Coins are used as currency for purchasing store features and in-server cosmetic items. By purchasing Coins, you agree to the following:

  • LifeTime Ranks:
    LifeTime Ranks provide special commands and exclusive features that regular members do not have access to. These ranks are permanent and grant you access to unique perks across CartMC platforms.

  • Server Craft:
    Server Craft consists of pre-made creations, either sourced from a schematic library or custom-built by CartMC’s team. These are used for server builds or personal projects within the CartMC network.

By purchasing these products, you agree to the following terms:

  • Non-transferable: All products purchased through the CartMC store, including Coins, LifeTime Ranks, and Server Craft, are non-transferable. You cannot move items or ranks to other accounts, even if your main account is banned.

  • Ban Policy: If your account is permanently banned, you will not be eligible to transfer purchased content to another account. CartMC is not responsible for failed appeal attempts.

  • Alternative Accounts: Creating alternative accounts to bypass bans or restrictions is a violation of our Terms and may lead to a permanent ban of all associated accounts, including your main account.


5. Refund Policy

Refunds may be requested within 72 hours of purchase if one of the following applies:

  • You accidentally added an item to your cart and completed the purchase.

  • You entered an incorrect Minecraft username or linked the wrong account.

  • The purchased product was permanently removed from all CartMC platforms and not replaced.

To request a refund, please fill out the form at: [link coming soon].

Refund Eligibility:

  • LifeTime Ranks: Non-refundable or transferable.

  • Coins: Refundable only if they have not been used in any store features or in-server cosmetics.

  • Server Craft: Refundable only if it has not been processed or placed by the development team.

Refund requests made after 72 hours will not be accepted.

CartMC reserves the right to modify, replace, or discontinue any store products at any time, as long as the overall value remains consistent with the original price and features.


6. Prohibited Use of Bots and Alternate Accounts

The use of bots, automated scripts, or any other form of artificial assistance is strictly prohibited. Creating alternative or random accounts to exploit our platform will result in the permanent ban of all associated accounts, including your primary account.


7. Contact Information

If you have any questions regarding these Terms of Service, please contact us via:

  • Email: cartmcsmp@gmail.com
    (Please ensure you are emailing the official CartMC address. We will never request your password or personal credentials.)

  • Website Contact Form: www.cartmc.fun/support
    (Note: You must be logged into your CartMC account to use the contact form.)